Privacy Policy

Privacy Policy

This website is owned and operated by Uno+Uno Team ® The Team Building Co. Uno+Uno Team respects your privacy and is committed to maintaining the confidentiality of your details. This policy is intended to let you know how we look after your data when you interact with us and tell you about your rights. Your data will only be used in accordance with this privacy statement. Uno+Uno Team may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Thank you.

Who We Are

Commercial name: Uno+Uno Team ® The Team Building Co.
NIF: B84518430
Address: Menorca 16, 4ºA, 28009,  Madrid (España)
Email: [email protected]

The Data We Collect

Uno + Uno Team fully complies with the European Data Protection Regulation and with current legislation in Spain regarding the protection of personal data. Your personal data is anything which can identify you as a person, not data which has been anonymised. We may process (that is collect, store or use) data about you, such as:

Identity Data: names, data of birth or gender
Contact Data: addresses, emails or telephone numbers
Financial or Contract Data: payment information, contracting information
Marketing and Communications: preferences for subscribing to our e-newsletters
Product and Service Data: what products and services you have ordered or shown an interest in
Special Needs: Dietary requirements, special mobility needs etc

How is your Data Collected

The main way that we may collect personal data about you is if you ask us to provide you with a product or service. This may happen when you:

Apply for a service
Open a user account
Subscribe to our newsletter or social media feeds
Request marketing or other communications from us
Provide us with feedback
Send us an enquiry, message or email from our web site

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How We Use Your Personal Data

Mostly we will simply use your personal data to:

Perform the contract you are entering into with us
Where it is necessary for our legitimate interests
Comply with legal or regulatory requirements
Marketing comunications. This is, to periodically send you promotional emails about new products, special offers or other information using the email address which you have provided. We rely on consent as a basis for processing your data in relation to marketing communications. You have the right to withdraw consent at any time.

The activities which will require us to process your data include:

Registering you as a new customer
To process your services
Manage and collect payments
Notifying you of any changes to our services, conditions or policies
Asking you for feedback
To administer our website
We may need to use your data for another purpose which was not the original purpose. We will only do so if we think it is comparable or ancillary to the original purpose.
From time-to-time we may need to disclose your personal data to advisers to third parties that assist us with providing our services or recovering payments for services provided. All third parties are required to comply with the terms of this privacy policy.

Data Security and Retention

We are committed to ensuring that your information is secure. In order to prevent the accidental loss, destruction or unauthorised use of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your data will only be retained for as long as necessary for the purposes for which it was required, including our legal, accounting and regulatory requirements. We are required to keep basic information for these purposes for a period of five years after you cease being a customer.

Your Legal Rights

You have the right to:

Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully.
Request correction of the personal data that we hold about you. Subject to appropriate verification being received by us.
Request erasure of your personal data. If you consider that there is no lawful reason for us to continue processing your personal data.
Object to processing if you feel that your legitimate interests outweigh those of Uno+Uno Team or another third party.
Request restriction of processing where you may ask us to suspend processing your personal data to establish its accuracy, to defend a legal claim, where we need to verify our legitimate interests or you require the data but we would otherwise delete it.
Request transfer of your personal data that is stored in an automated format.
Withdraw consent where we are relying on this as the legal basis to process your personal data.